You must be 18+ years old or have your parent's permission to place an order on our website. By purchasing from our site, you intended to make a payment in order to receive the items you are purchasing.

Our items are handmade with love and care. Items cannot be returned after they have been delivered. All sales are final.

We are not responsible for packages that are delivered to the wrong/incorrect address. Please make sure your address is entered correctly at checkout or notify us immediately after your purchase to update your address.

For international shipments, custom duties/tariffs may apply after purchasing from our shop and are under the responsibility of the buyer. Once your package leaves the country, we are unable to track your package. Please contact your local post office prior to contacting us because they will be able to better assist you in tracking it. We do not offer refunds for international shipments that are returned back to us. Purchasing is at your own risk.

Please send questions to support@bobabaoslimes.com for further assistance.